Refunds & RTO Policy

Last Updated: September 2026 • Jurisdiction: Bengaluru, India

Strict Zero-Refund Policy

FinalDemand.org charges a flat INR 499 Execution Fee for the immediate utilization of our software formatting engine and the subsequent physical dispatch of your document. Because our system allocates server resources and initiates the physical printing queue the exact moment a payment is authorized, all execution fees are strictly non-refundable under any circumstances.

1. Nature of the Transaction

By authorizing a payment through our secure gateway (Razorpay), you acknowledge that you are purchasing a process (formatting and mailing), not a result. We explicitly do not offer refunds for the following reasons:

  • The target entity (opponent) ignores the statutory demand.
  • The target entity refuses to pay the requested financial dues.
  • You change your mind after the payment has been processed and the system ID has been generated.
  • You realize you provided incorrect facts or made a typographical error in your submission.

2. Return to Origin (RTO) Protocol

FinalDemand utilizes India Speed Post for all physical dispatches. If a document is undeliverable and marked as RTO (Return to Origin) by the postal service, no refund will be issued. Common reasons for RTO include:

  • The user provided an incorrect, incomplete, or non-existent address for the target entity.
  • The target entity has relocated or the premises are locked.
  • The target entity explicitly refuses to accept the physical delivery from the postman.

In the event of an RTO, the service of printing and attempting delivery has still been fully rendered by FinalDemand and our logistics partners. If you wish to dispatch the notice to a corrected address, you must initialize a new docket and pay a new execution fee.

3. Fraudulent Chargebacks

Because the nature of our service is immediate and digital, we actively dispute all chargebacks or payment disputes filed with banks or credit card issuers. In the event of a chargeback, we will provide the financial institution with your system metadata, IP address, logged timestamp, and a copy of the generated legal dossier to prove the service was rendered exactly as described.

4. Exceptional System Failures

The only exception to our strict zero-refund policy is a catastrophic system failure on the part of FinalDemand.org. If you are charged the INR 499 fee but our database fails to generate a System ID or compile your dossier within 72 hours due to an internal server outage, you may contact our Bengaluru operational desk for a manual review and potential reimbursement.

Dispute of payment does not constitute a failure of service delivery.